Whether dealing with customers, suppliers, contractors, colleagues or Board Members, good negotiating skills are crucial to obtaining acceptance of your ideas or agreeing to contract terms.
This beginner’s course increases your chances of achieving ‘yes’ on terms more favourable to you! We review the psychology behind the process and discuss how to take control of the meeting and end deadlock.
The workshop will cover the following key areas:
Defining the Negotiation Environment
Negotiating styles and dealing with tough negotiators
The stages of negotiation
Conflict resolution and overcoming deadlock
Body language and how to read it
Who should attend?
This course is designed for staff responsible for obtaining resources from Board Members or who negotiate agreements which affect the bottom line.
An increased understanding of the negotiation process will ensure a more structured approach to your business meeting, enable you to take control and engineer more profitable outcomes.