Whether dealing with customers, suppliers, contractors, colleagues or Board Members, good negotiating skills are crucial to obtaining acceptance of your ideas or agreeing to contract terms.

This beginner’s course aims to increase your odds of achieving “yes” on terms more favourable to you! We review the psychology behind the process and discuss how to take control of the meeting and end deadlock.

The workshop will cover the following key areas:

• Defining the negotiation environment
• Negotiating styles and dealing with tough negotiators
• The stages of negotiation
• Conflict resolution and overcoming deadlock
• Body language and how to read it

An increased understanding of the negotiation process will ensure a more structured approach to your business meeting, and enable you to take control while engineering more profitable outcomes.

Those who attend may also benefit from the course on an introduction to selling.

To see how else our business advisors can support your business, click here

To view upcoming workshop dates, click here

To find out if your social enterprise is eligible for free support through the Scottish Government’s Just Enterprise programme, click here

For further information on how we can support your business contact us online or call Emma Stratton on 0141 425 2900.