CEIS Group reserves the right to refuse and/or cancel bookings if the terms and conditions have not been met. This includes the right to cancel bookings after payment has been made.
Payment must be made by credit card through SEWF’s online event platform Hopin, which uses Stripe to process payments. The price includes a non-refundable administration and booking fee. CEIS, nor SEWF C.I.C is liable for any additional credit card or bank charges you may incur, or any exchange rate differences.
We are unable to issue invoices or accept any other method of payment. Please provide an email address where requested so that joining details can be sent to you prior to the event.
Tickets are linked to individual Hopin accounts with the information provided at registration. It is not possible to rename or swap tickets.
Tickets are linked to individual Hopin accounts. For anyone wishing to share a ticket individual logins will need to be shared at your own risk. CEIS can not provide access or any additional logins/tickets to permit ticket sharing.
Please find more details on eligibility for different ticket types below:
General – General admission for all attendee types
Social enterprise or Third Sector COVID impacted discount – For social enterprises and third sector organisations who feel unable to pay the full ticket price but able to pay part
Buddy – Ticket for 1 attendee + 1 ticket for social enterprise or Third Sector COVID impacted attendee to be allocated by CEIS
Refunds must be submitted in writing by email to email@example.com, email subject “Refund” with your ticket confirmation and payment receipt attached. For a refund to be acknowledged, you must provide these details, and have received written confirmation in return. Refunds are accepted up to 14 days before the event. There will be no refunds after this time. As noted above, ticket prices include a non-refundable booking and administration fee. All refunds will be notified and processed within one month of the event end date.
Recorded content must not be used for any other purposes other than individual personal/professional learning and it must not be distributed without CEIS’ permission.
Programme / information changes
It may be necessary, for reasons beyond the control of the organiser, to change the programme content, speakers and/or timings. CEIS is not liable for any changes.
Speakers are responsible for the contents of their respective presentations. It is the policy of CEIS Group to give the fullest freedom to contributors / speakers to express their opinions. The opinions expressed do not necessarily represent the views of CEIS or its event partners and supporters.